An empirical study of impact of e-governance on service delivery: A study in Mysuru district
Information technology and its evolution is the deciding factor in the later twentieth century. The technological changes have brought about major changes in all aspects of human life including the governance. Good governance is guaranteed by information technology. Needless to say, technological innovation ought to improve the quality of human life. Information and communication technology is very effectively employed in e-governance and therefore e-governance can be described as a vehicle of good governance. The primary aim of this study is to understand how e-governance has brought about thorough change in service delivery.
Kavitha D. An empirical study of impact of e-governance on service delivery: A study in Mysuru district. International Journal of Academic Research and Development, Volume 6, Issue 4, 2021, Pages 57-60