International Journal of Academic Research and Development

International Journal of Academic Research and Development


International Journal of Academic Research and Development
International Journal of Academic Research and Development
Vol. 3, Issue 5 (2018)

Conflict management in community school


Dawa Sherpa

Conflict is an essential and unavoidable human phenomenon. Conflict exists in each and every facet of the society: Schools either privates or community based are no an exception where school teachers, students, parents and the management committees are the major stakeholders. The present study attempts to explore the perceptions towards conflict, reasons for conflict in school as well as identify strategic for conflict management in community school. This study is based on phenomenology research approach. Participant in this study were head teacher, teacher and chairperson of school management committee, who were involved in school education. Head teacher and chairperson school management committee are selected by purposive sampling; two teachers and one non-teaching staff are selected in random sampling. Questioners, in-depth interview, interaction and records of School management committee minute book are the primary sources and conflict related journals, books are the secondary sources. The traditional view of conflict is believed that the conflict is something bad, that it is destructive for the organization, and that it should be avoided but modern organizations have recognized the necessity of conflicts and do not run away from the conflicts among its employees. Conflicts at the school are caused by differences of opinion and negative situations. School conflicts are caused by lack of communication and organizational factors. School conflicts have both positive and negative outcomes in terms of psychological, social and organizational aspects. Conflict management strategies are essential in order to utilize them for handling conflicts in the schools. Prominent conflict handling styles include; competing, avoiding, collaborating, compromising and accommodating. Conflict resolution and peer mediation training is managed constructively in every classroom and school. Awareness should be raised for all educators related to effective conflict resolution at schools so that each educator can be involved in the process. Necessary precautions should be taken prior to conflict situations so that conflicts related to educators, school environment and students do not negatively affect the quality of education and training. When managed effectively, conflicts can offer positive contributions to both school goals and to educators and students.
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